CertainTeed Landmark Supplement Codes: A Comprehensive Guide for Roofing Contractors
CertainTeed Landmark asphalt shingles are among the most commonly specified premium roofing products in the residential market, yet they present unique challenges in insurance claims processing. Understanding the specific supplement codes, documentation requirements, and adjuster objections related to Landmark products is essential for contractors seeking accurate claim settlements.
CertainTeed Landmark Specific Details Contractors Must Know
CertainTeed Landmark shingles are architectural-grade asphalt shingles available in multiple product lines, including Landmark Premium, Landmark TL, and Landmark Pro. These products carry higher material costs than standard three-tab shingles, typically ranging from $85-$120 per square installed. Landmark shingles feature a lifetime warranty and enhanced wind resistance ratings up to 130 mph, depending on the specific product line. Contractors must verify which specific Landmark product was originally installed, as this directly impacts supplement pricing and adjuster negotiations. Original roofing invoices, manufacturer documentation, and color-matching specifications should be obtained immediately when initiating the claim process.
Xactimate Line Items and Codes for CertainTeed Landmark
In Xactimate, CertainTeed Landmark materials are typically coded under Roofing > Shingles > Asphalt > Premium Architectural. The standard code is RSHGAST or variations including RSHGPRE for premium lines. Material pricing in Xactimate's database often undervalues Landmark products, defaulting to mid-grade pricing around $65-$75 per square. Contractors must manually adjust these line items upward and include a detailed note documenting the original roof specifications with photographic evidence. Labor codes remain consistent at RSHINSTL, but material adjustments are critical. Additional codes include RSHREM for shingle removal (typically $15-$20 per square), RSHUNDLAY for underlayment, and RSHFLASH for flashing work. When supplementing, create separate line items for each Landmark product variant rather than grouping materials, as this provides transparent documentation for adjuster review.
Common Insurance Adjuster Pushback and Counter-Strategies
The most frequent adjuster objection involves "matching the original." Adjusters often claim that since Landmark shingles are no longer available in exact original colors or configurations, standard architectural replacements are acceptable. Counter this by providing the original purchase invoice clearly stating "CertainTeed Landmark [specific product]" and argue that industry standards require like-kind replacement. If the exact product is discontinued, document this through CertainTeed's customer service, then propose the closest comparable Landmark line at equivalent cost. Adjusters may also resist paying premium pricing, claiming the damaged area represents only partial roof replacement. Respond with calculations showing that partial Landmark replacement creates color-matching problems and warranty complications, making full-roof replacement economically justified. Reference the insured's loss of coverage and the contractor's inability to warranty a mixed-roof system. A third common objection involves installation costs; adjusters sometimes downgrade labor to three-tab rates. Defend with industry labor studies demonstrating that Landmark's architectural multi-layer construction requires 10-15% additional installation time.
Proper Damage Documentation for CertainTeed Landmark
Photograph existing shingles from multiple angles showing the Landmark's distinctive multi-dimensional appearance and any manufacturer branding visible on remaining shingles. Document the roof's age, condition, and any prior repairs. Capture close-up images of the shingle tabs, showing the characteristic shadow lines of Landmark products. Include wide shots establishing the roof's overall condition. Create written documentation noting installation date if available, noting that premature failure of premium shingles strengthens replacement arguments.
Supplement Tracking Tips for CertainTeed Landmark Claims
Maintain a dedicated spreadsheet tracking each Landmark claim with original material costs, supplement amounts requested, approved amounts, and final settlements. Document all adjuster communications in writing, including email summaries of phone conversations. Retain manufacturer documentation and original invoices indefinitely, as these become critical in dispute situations.
```